Cancellation and Refund Policy
1. Cancellation by Customer
- Cancellations made 30 days or more before the tour date: 90% refund.
- Cancellations made 15-29 days before the tour date: 50% refund.
- Cancellations made less than 15 days before the tour date: No refund.
2. Refunds
Any non-refundable charges, such as transaction fees or third-party booking fees, will be deducted from the refund amount. No refunds will be provided for partially completed tours or unused services.
3. Rescheduling
Customers can request a one-time rescheduling at no extra cost if made at least 7 days before the tour date.
4. Force Majeure
In the event of natural disasters or political unrest, we reserve the right to modify or cancel tours. Refunds will be determined based on specific circumstances.