Welcome to Downhill Paradise! By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any bookings or using our services.

1. Booking and Payments

  • All bookings are subject to availability and confirmation.
  • Payments must be made in full at the time of booking unless otherwise agreed.
  • We reserve the right to cancel bookings if payment is not received on time.
  • Any additional fees or taxes will be clearly stated before you confirm your booking.

2. Cancellations and Refunds

  • Cancellations must be made in writing via email.
  • Refund policies vary depending on the type of tour or service booked. Specific details will be provided at the time of booking.
  • We are not responsible for cancellations due to unforeseen circumstances, such as natural disasters or government restrictions.

3. Travel Documents and Requirements

  • Customers are responsible for ensuring they have valid travel documents, such as passports, visas, and permits.
  • We are not liable for any travel disruptions caused by incomplete or incorrect documentation.

4. Liability and Responsibility

  • Downhill Paradise acts as a booking agent for third-party service providers and is not responsible for their actions or services.
  • We are not liable for any accidents, injuries, or losses incurred during your travel.
  • Customers must follow all safety instructions and guidelines provided by our team and third-party providers.

5. User Conduct

  • Users must not engage in any unlawful activities on our website or during tours.
  • We reserve the right to refuse service to anyone who violates our policies or behaves in a disruptive manner.

6. Intellectual Property

  • All content on our website, including text, images, and logos, is the property of Downhill Paradise and may not be used without permission.
  • Unauthorized use of our content may result in legal action.

7. Changes to Terms and Conditions

  • We reserve the right to update these terms at any time. Any changes will be posted on our website.
  • Continued use of our services constitutes acceptance of the updated terms.